Who we are
Effective Date: 1st of August 2025
At Digital Vine Pruning Training, we value your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
We collect the following types of information:
- Account Info: Email address used to log in via Apple or Google.
- Usage Data: Lessons completed, scores, progress, and interactions with the app.
- Device Info: Type of device, operating system, and crash reports (to improve performance).
We do not collect sensitive personal information (e.g., your exact location, payment details directly, or contacts).
2. How We Use Your Information
We use your information to:
- Provide access to courses and track your training progress.
- Improve app performance and personalize your experience.
- Offer support and respond to user inquiries.
- Notify you of important updates or changes (optional notifications).
3. How We Share Your Data
We do not sell or rent your data.
We may share it with trusted third parties only when necessary:
- Authentication providers (Apple, Google) for login purposes.
- Analytics tools to understand usage and improve the app.
- Support services to respond to user issues.
All partners are required to protect your data under strict confidentiality.
4. Data Security
We use standard encryption and security practices to protect your data.
However, no system is 100% secure, so we encourage users to keep login details safe.
5. Your Rights
You have the right to:
- Access the data we store about you.
- Request that we correct or delete your data.
- Delete your account at any time via the app.
To request access or deletion, email us at support@3d2cut.com.
6. Data Retention
We retain your training data as long as your account is active. If you delete your account, we will erase your data within 30 days.
7. Children’s Privacy
Digital Vine Pruning Training is not intended for users under 13. We do not knowingly collect data from children without parental consent.
8. Changes to This Policy
We may update this Privacy Policy. If major changes are made, we will notify you via the app or email.
Contact Us
If you have any questions or concerns about this policy:
● 📧 Email: support@3d2cut.com
● 📞 Phone: +41078 123 45 67
